FAQ

About

  • What is MacEnizer?

    MacEnizer is the latest innovative solution to help Mac User clean their system with ease and perfection! The technology used in designing it is completely safe to use!

  • How MacEnizer is different from other applications?
    • MacEnizer believes in creating the difference and providing ease of operation to the end user!
    • It has gathered a bunch of utilities together for Mac user to create that one stop solution in a single investment. This thinking makes it different from other apps present in the market.
  • Can I Trust MacEnizer?

    Use it once and you will have the answer to this! Yes, it is a classic solution merged with latest algorithms to clean your Mac!

  • Download & Installation Related

  • Where can I Download MacEnizer From?
    • Please visit our home page http://macenizer.com/ and download MacEnizer. Alternatively, Click here & download MacEnizer.
    • Downloading MacEnizer is secure from our official website. Please refrain from trusting unsecure sites claiming to provide MacEnizer!
  • How should I install MacEnizer?

    Follow the Instructions to Install MacEnizer.

    1. Launch the MacEnizer Installer.
    2. Click on continue button
    3. install1
    4. Click on Install.
    5. install2 install3
    6. Enter the password to allow the installation.
    7. install4
    8. Click on Close button after MacEnizer is successfully installed.
    9. install5
  • What are the system requirements to download and install MacEnizer?

    MacEnizer supports Mac OS 10.10 & above!

  • Can I Install MacEnizer on Multiple Systems?
    • Yes! Install it on as many systems as you want!
    • One key will work on one system only for activation!
  • Activation Related

  • How to activate my MacEnizer to full version?
    1. Click on “Activate Now” button! homescreen
    2. Click on Purchase Button! activationscreen
    3. Enter the Activation Key!
    4. Click on Activate Button!
    5. enterkey
    6. Click on Done Button! activatedsuccessful
  • I didn’t receive my Activation mail?
    • It takes 4 to 8 hours to time to get the email.activationemail
    • You should also check the SPAM settings of the mailbox to ensure the activation mail reach inbox. spammail
    • Alternatively, you may contact our Technical support team for further guidance.
  • Why is the Activation Key not working for me?
    1. Please put the activation key as described in the activation box. enterkey
    2. There shouldn’t be any space left after the last character of the key in the box. enterkeysupport
    3. Ensure, you haven’t used the key in any other MAC system before!
    4. Please call our technical support team and we will be happy to assist you!
  • I lost the MacEnizer activation Key!

    Don’t worry! Help is just one step away! You may reach our technical support team for assistance via Chat & email. The support email address is help@macenizer.com.

  • Why am I getting an Activation error message?
    • It generally happens when you put the incorrect or incomplete key!
    • Please ensure you have the activation mail with you.activationemail
    • Ensure that you are putting the correct activation key in the activation box. enterkeysupport
    • Alternatively, you may contact our support team by email & chat.
  • It displays an Internet error at the time of activation!

    Please check the Internet connectivity! Alternatively, please contact our technical support team!

  • Demo Differences

  • What are the major differences in Demo Version & Activated Version of MacEnizer?

    The only difference between the two versions is the issue identification and cleaning! Demo version of MacEnizer identifies the issue and you will need the activated version to clean them.

  • Is there a limit to keep the demo version of MacEnizer in the system?

    There is no such limit!

  • Refunds

  • How can I get a refund for MacEnizer?

    We strongly believe in the following lines “Treat your customer right, and they will keep you in business”. We develop best in class software that are proven effective by our team of experts. We try our level best to achieve Customer delight with every sale. Still in case our customers have difference in opinion about the functionality of our software, we offer a 60 days Money back guarantee (No questions asked!!)

  • When will I get the money in my account?

    It takes 7 to 10 business days to process the refund request!

  • Can you transfer money to a different account?

    The amount is always refunded in the account it was debited from! It is an automatic process with zero manual interrupts, and hence cannot be over ruled!

  • Uninstall

  • How to uninstall MacEnizer from the system?

    Instructions are as:

    1. Click here and Download the MacEnizer Uninstaller.
    2. Launch the MacEnizer uninstaller Application.
    3. Click on Uninstall Button.
    4. uninstall1 uninstall2
    5. Enter the password to allow uninstallation process.
    6. uninstall3
    7. Click on close button to confirm the uninstallation of MacEnizer.
    8. uninstall4
  • Will it affect my system in any ways if I uninstall MacEnizer?

    MacEnizer is a completely safe application to use. It will not affect your system in any ways if you uninstall it from your MAC. Your MAC may not be in an optimized state after removing MacEnizer.

  • Will there be any files left by MacEnizer after I uninstall it?

    MacEnizer is a safe application without any malicious intentions or hidden agenda. We assure you that once you uninstall MacEnizer; there will be no trace of it on your MAC.

  • Task Specific

  • Why can’t I recover items once cleaned by MacEnizer?

    MacEnizer secludes all the unnecessary items and before it removes these items, It seeks your permission! To ensure permanent removal of such unwanted items, MacEnizer uses state of the art technology that makes it impossible for these items to seek refuge in your MAC! Hence the items once cleaned cannot be recovered.

  • How can Cache manager improve the system performance?

    MacEnizer Cache manager focuses on the most recently used traces of items that acquire cache memory unnecessarily. It cleans all three cache types namely:

    1. User Cache
    2. System Cache
    3. App Cache

    This is done to ensure the cache memory is free to support any new application users want to use with their MAC. It shortens the time taken in calling any application thus, optimizing the overall system performance.

    cachemanagerscreen
  • What are unused languages in MacEnizer?

    MacEnizer Language Manager displays all the language options available in MAC. As users prefer a specific language to show the content in MAC, the rest of the languages are termed as unused languages. These unused languages occupy unnecessary space in drive and system memory. With MacEnizer Language Manager, A user may choose to clean the MAC of these unused languages!

    unusedlanguagesscreen
  • Why Current Charge capacity is lesser than Design capacity in Battery Inspector?

    The design capacity of the battery refers to the capacity of the battery cited by manufacturers. With continuous use over a period of time, the total battery capacity deteriorates! With effective Technology, MacEnizer™ is able to distinguish between the design capacity and current capacity of the battery. This helps in determining the Battery health status and the duration of time left with a single charge.

    battery
  • Can I Limit the amount of system memory to be cleaned by MacEnizer?

    To use this feature, the base requirement is the Activated version of MacEnizer! The moment you have an activated copy of MacEnizer, You may seek the “Preferences” section of MacEnizer. Open the “Memory Cleaner” Tab and You can select the amount of memory to be cleaned by sliding the bar.

    topnavigation memorypreferences
  • Why is Secure Delete option important?

    As the name suggests, Secure Delete option is used to securely delete files from your MAC beyond recovery! Files once deleted with this option can’t be recovered in any manner! It uses latest algorithms to distort the selected file making it unrecognizable permanently. So, it is an important feature of MacEnizer and should not be tried on important files. Users should only consider using this option once they feel a file is completely unnecessary!

    securedelete
  • How to Schedule Auto Clean-up in MacEnizer?

    Auto Clean-up allows users to schedule the periodic cleaning of their MAC without manual intervention of any kind. These regular clean-ups help in keeping your MAC optimized all the time.

    To use this feature, the base requirement is the Activated version of MacEnizer! The moment you have an activated copy of MacEnizer, Please select the Scheduler option on the navigation pane and Click on the “Add” button to add auto clean-up schedule! You can name this task and select the start time! You can set the occurrence of this event and target the items to be cleaned! Please click on “Save Job”” to save the Clean-up Task. You may design multiple Clean-up tasks as per your requirements.

    manageschedulesscreen addnewjob
  • How to Enable Full Disk Access for ITunes backup Manager in Mac OS 10.14 & above?
    1. Access ITunes Backup Manager from MacEnizer.
    2. Click “Allow Access” option from Bottom right corner.
    3. itunebackup
    4. A popup about Full disk access will be visible.
    5. Click “Open System Preferences”.
    6. ituneprefer
    7. Click the Lock Icon at Bottom left corner in Security & Privacy System Preference screen.
    8. lock
    9. Enter the Password in the permission box and click “unlock” button
    10. unlock
    11. From the Application Screen, Drag the Application icon to “System preferences” Screen
    12. itunedrag


      itunedrop
  • How to Enable Full Disk Access for Safari in Browser Cleaner Mac OS 10.14 & above?
    1. Access Browser Cleaner from MacEnizer.
    2. Click “Allow Access” option next to the Safari Application icon.
    3. brouseraccess
    4. A popup about Full disk access will be visible.
    5. Click “Open System Preferences”.
    6. brouserperfer
    7. Click the Lock Icon at Bottom left corner in Security & Privacy System Preference screen.
    8. lock
    9. Enter the Password in the permission box and click “unlock” button
    10. unlock
    11. From the Application Screen, Drag the Application icon to “System preferences” Screen
    12. brouserdrag


      brouserdrop
  • How to Enable Full Disk Access for Mail Cleaner?
    1. Access Mail Cleaner from MacEnizer.
    2. Click “Allow Access” option from Bottom right corner.
    3. maccleaner
    4. A popup about Full disk access will be visible.
    5. Click “Open System Preferences”.
    6. mailperfer
    7. Click the Lock Icon at Bottom left corner in Security & Privacy System Preference screen.
    8. lock
    9. Enter the Password in the permission box and click “unlock” button
    10. unlock
    11. From the Application Screen, Drag the Application icon to “System preferences” Screen
    12. maildrag


      maildrop
  • How to Enable Full Disk Access for Safari in Browser Add-ons?
    1. Access Browser Add-ons from MacEnizer.
    2. Click “Allow Access” option next to the Safari Application icon.
    3. addallow
    4. A popup about Full disk access will be visible.
    5. Click “Open System Preferences”.
    6. addperfer
    7. Click the Lock Icon at Bottom left corner in Security & Privacy System Preference screen.
    8. lock
    9. Enter the Password in the permission box and click “unlock” button
    10. unlock
    11. From the Application Screen, Drag the Application icon to “System preferences” Screen
    12. addcleandrag


      addcleandrop